Privacy policy
Privacy Policy
Effective Date: 09/20/2024
Anaheim's i5 Mobility Scooter Rentals is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you rent a mobility scooter or use any of our related services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you rent a mobility scooter or interact with our services:
- Personal Identification Information: Name, email address, phone number, date of birth, and address.
- Payment Information: Credit card or debit card information (via a secure payment gateway).
- Rental Information: Rental dates, scooter preferences, and rental history.
- Health Information (if applicable): Mobility-related needs, preferences, or medical information needed to ensure the safety and comfort of your rental.
- Device Information: Information about your device, browser, and IP address when visiting our website or using our mobile app.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process your rental transactions and manage your scooter rentals.
- To provide customer support and respond to your inquiries.
- To send you confirmation, updates, or promotional communications (you may opt out of marketing emails).
- To improve our services, website, and customer experience.
- To comply with legal obligations and enforce our terms and conditions.
3. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and firewalls. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee the absolute security of your personal information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your personal information with:
- Service Providers: Third-party vendors who assist with payment processing, delivery, or customer service. These providers are obligated to protect your information and use it only for the purpose of delivering services.
- Legal Compliance: We may disclose your information if required by law or to respond to legal processes (e.g., a subpoena, court order).
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze trends, and track the effectiveness of marketing efforts. You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Opt-Out: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in the emails or contacting us directly.
- Deletion: You can request that we delete your personal information, subject to applicable legal or contractual requirements.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the date indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Anaheim's i5 Mobility Scooter Rentals
Email: i5mobilityscooters@gmail.com
Phone: 714-548-5551